Services

Every service solves one expensive problem.

No bundles of vague "consulting." Each offer below exists because founder-led businesses keep hitting the same eight walls. Find the one costing you the most right now, and start there.

01 · Flagship

Fractional COO

The problem

The company only moves when you push it. Every decision, fire and approval runs through the founder.

What I do

Step in as your second-in-command: weekly leadership cadence, KPI dashboards, team accountability, process improvement and hiring support.

Outcomes

Founder hours returned, decisions on schedule, a team that executes without chasing.

Best for

Founder-led businesses doing $10k to $250k per month that have outgrown startup chaos.

02

Executive Operations

The problem

Strategy gets agreed in meetings and then quietly dies. Nobody owns cross-team execution.

What I do

Embedded operational leadership: managing teams, coordinating departments and turning plans into delivered work.

Outcomes

Initiatives that actually ship, departments that talk to each other, leadership reporting you can trust.

Best for

Teams of 5 to 50 where execution keeps slipping between functions.

03

Chief of Staff

The problem

Your calendar, inbox, vendors and priorities all run through you, and they're winning.

What I do

Run the founder's office as a system: calendar and priority management, delegation frameworks, vendor coordination and follow-through on commitments.

Outcomes

10+ founder hours back per week and nothing important dropped.

Best for

CEOs spending more time coordinating than leading.

04

AI & Automation

The problem

Your team burns hours on follow-ups, intake, scheduling and data entry that software should own. Calls get missed entirely.

What I do

Deploy AI where it pays: AeroReception AI receptionists, automated follow-up and onboarding, AI-assisted reporting and workflow automation.

Outcomes

Every call answered, every lead followed up, hours of busywork removed per person per week.

Best for

Businesses that live on the phone or drown in repeatable admin.

05

CRM & Revenue Ops

The problem

Nobody trusts the CRM. Pipeline reviews run on vibes, follow-up is manual and reporting takes a day to assemble.

What I do

Rebuild CRM architecture and data integrity, design pipelines and automated follow-up, and wire revenue reporting leadership can act on.

Outcomes

One source of truth, automated follow-up, reporting in minutes instead of days.

Best for

Teams on HubSpot, Zoho, GoHighLevel or ActiveCampaign whose data stopped being trustworthy.

06

SOP & Process Design

The problem

The process lives in people's heads. Training takes months, quality depends on who did the work, and turnover hurts twice.

What I do

Map your real workflows, then author the SOP library your team will actually follow: short, owned, versioned and tied to accountability.

Outcomes

Faster onboarding, consistent quality, execution that survives growth and vacations.

Best for

Teams scaling past the point where "just ask Sarah" works.

07

Project Delivery

The problem

Concurrent projects, creative teams, tight deadlines, and clients feeling every slip.

What I do

Build the delivery engine: stage gates, task visibility, approval flows and the operations bridge between clients and the team doing the work.

Outcomes

Projects on time and on standard without the founder pushing every deadline.

Best for

Agencies, media and service businesses juggling multiple client deliverables.

08

Client Success Systems

The problem

Clients churn quietly. Onboarding is improvised, check-ins depend on memory and nobody sees the warning signs early.

What I do

Design the client lifecycle as a system: structured onboarding, health tracking, renewal and escalation playbooks, and the reporting to see it all.

Outcomes

Retention that takes care of itself, clients who feel managed, expansion conversations on schedule.

Best for

Recurring-revenue businesses where retention is the real growth lever.

How engagements work

Audit first. Build second. Lead third.

Step 1

Free operations audit

We map your team structure, processes, bottlenecks and AI opportunities. You leave with clarity even if we never work together.

Step 2

Design & build

I design your operating layer: SOPs, CRM, dashboards, automations and an accountability cadence, tested end to end before anything goes live.

Step 3

Lead & run

The system goes live with full documentation, and I stay on as your operations leader, running the weekly cadence so execution never slips.

Pick the wall you keep hitting.

Or book the call and I'll help you find it. Either way, you'll know your first move in 30 minutes.

Book a Strategy Call → Start with the Free Audit