Trust · Compliance

Compliance, without the theater.

Updated June 13, 2026. AI that answers real phone calls touches real rules: recording consent, caller notification and data handling. Here is how AeroReception deployments handle them. This page is transparency, not legal advice for your business.

Call recording and consent

Recording laws vary by state and country: some require one party's consent, some require everyone's. During setup we configure your deployment for the rules that apply to your location and callers, including a notification message at the start of the call where required. You approve the exact wording before go-live.

AI disclosure

Some jurisdictions require or are moving toward requiring disclosure that a caller is speaking with an AI. AeroReception supports disclosure lines natively, and we configure them per client. Our default recommendation is honesty: a front desk that performs well doesn't need to pretend to be human.

Data handling

Call data belongs to the business the caller dialed. It flows into that business's own systems (calendar, CRM), is retained per their configuration, and is deleted on request. Details are in the Privacy Policy and Security pages.

Industry-specific deployments

  • Healthcare, dental and med spa: deployments that may touch patient information are scoped individually, with conservative call flows that collect the minimum needed to book. We do not claim HIPAA certification; where HIPAA applies, scope and agreements are reviewed with you before go-live.
  • Legal: intake flows are designed to capture contact and matter type without soliciting privileged detail on the call.
  • Financial services: AeroReception never asks callers for account numbers, full card numbers, IDs or passwords, in any industry.

Outbound communication

Where deployments send booking confirmations or follow-up texts, they are transactional messages triggered by the caller's own request, with opt-out honored. We do not run cold outbound calling or texting campaigns through AeroReception.

Our commitment

If a rule applies to your deployment, we'd rather configure for it on day one than retrofit it after a complaint. Bring your compliance questions to the demo call, and if your counsel has requirements, we build to them. Questions: jrmylzr25@gmail.com.