One partner for the systems that make a business run without you. Fractional operations that own the day to day, an AeroReception AI front desk that catches every lead, and prototype-first websites you see before you pay.
I partner with a small number of growing companies where operations, not ideas, is the thing holding back scale.
You've outgrown startup chaos. You need structure, accountability and a leader who turns vision into systems that execute without you.
Delivery is inconsistent and clients feel it. I tighten delivery, accountability and client experience so retention takes care of itself.
Every sale adds operational weight. I build systems that scale capacity without demanding more founder hours per client.
Output lives or dies on cadence. I create repeatable production and publishing workflows that never miss a release.
Each one solves an expensive operational problem, so growth stops meaning more chaos.
Executive operations leadership for founders who need a second-in-command, without the full-time C-suite price tag.
See your new website before you pay for it. A live, hosted prototype in 72 hours, real pages, real copy, real design.
AeroReception AI receptionists, CRM workflows and automations that catch every lead. The edge most operators can't offer.
SOPs, CRM architecture and live dashboards. One source of truth, so leadership decides on signal instead of gut feel.
What it looks like next to a full-time operations hire.
We map your team, processes, bottlenecks and AI opportunities. You leave with clarity even if we never work together.
I design your operating layer, SOPs, CRM, dashboards, automations and an accountability cadence, tested end to end before anything goes live.
It goes live with full documentation, and I stay on as your operations leader, running the weekly cadence so execution never slips.
missed releases since taking the wheel
Built the full episode pipeline from recording to release. Production became a cadence, not a scramble.
returned to the CEO every week
Designed SOPs for lead and marketing ops, took over vendor and calendar coordination for a CEO drowning in execution.
reporting turnaround
Rebuilt CRM integrity, authored the SOP library, streamlined reporting. The team finally trusts the system.
Jeremy quietly runs the entire backend of our media brand: episodes, guests, publishing. Zero missed releases since he took the wheel.
He understands a task faster than anyone I've worked with. CRM, automations, follow-up sequences, all handled, documented, and running without me chasing.
He rebuilt our CRM and wrote the SOPs we should have had years ago. Reporting that used to take a day now takes a glance.
Jeremy ran my calendar, vendors and lead tracking like a true chief of staff. He bought back ten hours of my week, every week.
Concurrent projects, tight deadlines, creative teams. Jeremy built the workflow that kept all of it on time and on standard.
From ticketing to marketing ops, he connected the tools and removed the manual busywork. Our team finally trusts the system.
Teams disconnect, processes blur, and founders get trapped running the day-to-day instead of leading. I've spent six years inside that problem, working shoulder to shoulder with founders and senior leaders.
I've run executive operations, delivery, CRM and client success in media, MSP and professional-services environments. The pattern is always the same: clarity, accountability and systems are what separate companies that scale from companies that stall.
I take ownership of how your business runs: the weekly leadership cadence, KPI dashboards, team accountability, processes and the systems underneath them. You stay on vision and growth while I make sure execution actually happens.
An ops manager executes inside a system someone else designed. I design the system, lead the people running it, and report at the leadership level, executive operations leadership at a fraction of a full-time COO's cost.
A 45-minute call where I review your team, processes, bottlenecks and AI opportunities, then tell you exactly where your operation leaks time and money. You leave with a clear first move either way.
Yes, hands-on across HubSpot, Zoho, GoHighLevel, ActiveCampaign, ClickUp, Notion, Zapier and most tools with an API. We start exactly where you are. No rip-and-replace unless it genuinely helps.
Where it actually pays: AI receptionists that stop missed leads, automated follow-up and onboarding, and AI-assisted reporting. I build automation around your processes, most operators can't offer this layer.
A focused SOP or dashboard sprint lands in days. CRM and automation buildouts go live in one to two weeks. Embedded engagements show visible accountability shifts within the first month.
A free 45-minute audit: your team, processes, bottlenecks and AI opportunities. You leave with a clear first move, whether or not we work together.