Trust · Terms of Service

Terms of Service.

Effective June 13, 2026. These terms cover use of this website, consulting engagements, and the AeroReception service. Written to be read, not to hide things.

The website

Content on jeremylazaro.com is provided for information. It isn't legal, financial or professional advice for your specific situation, and results described on this site reflect specific engagements, not guarantees.

Consulting engagements

Fractional COO and operations engagements are governed by the individual proposal and agreement we sign together, which always takes precedence over this page. The short version of how I work: scope and pricing are agreed in writing before work starts, engagements are month to month unless the agreement says otherwise, and the systems and documentation built for you are yours when the engagement ends.

AeroReception service

  • Pricing: $399 one-time setup, $299 per month, and $1.99 per answered call, unless your order form says otherwise. The first month's platform fee is free.
  • Term: month to month. Cancel anytime with notice before your next billing date. Your phone number stays yours.
  • What we promise: a professionally configured AI receptionist, tested with you before go-live, monitored and tuned during service.
  • What we can't promise: perfect handling of every possible call. AI assistants occasionally mishear or escalate; flows are designed to hand off to humans rather than improvise.
  • Your responsibilities: provide accurate business information for training, keep your calendar and CRM connections authorized, and use the service lawfully, including any caller notification rules that apply to your business and region.

Payment

Invoices are due as stated on them. Per-call usage is billed monthly in arrears. If something on an invoice looks wrong, say so and we'll fix it or explain it.

Liability

To the maximum extent permitted by law, total liability for any claim related to the website or services is limited to the amounts you paid in the three months before the claim. Neither party is liable for indirect or consequential damages.

Questions

These terms are intentionally short. If a scenario isn't covered, email jrmylzr25@gmail.com and we'll resolve it like adults.